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Victoria Park Play & Learn

Updated 2026-09-05 · 2,998 reviewed · 153 listed · Scored from 11 Google reviews · How we rank ›

4.6(11) 68 composite score See reviews on Google ✓ Google-verified
Long Day Care CentresBefore & After School Care / OSHCEducation Center
Victoria Park Play & Learn
Location
Victoria Park
Services
Long Day Care Centres, Before & After School Care / OSHC, Education Center
Reviews
11
Best for
Families seeking a warm, community-focused centre where children settle quickly and parents receive regular updates.

Core details are sourced from this business's Google Business Profile (checked 2026-09-05).

What reviewers think

Most families describe an exceptionally warm, clean centre where children settle quickly and educators are genuinely invested in their wellbeing. Parents consistently praise open communication, the peaceful location away from main roads, and safe parking. One family's detailed account under new management revealed concerning practices: the owner labelled their infant negatively, staff were instructed to reduce comforting, the child was left upset without contact for 40-45 minutes, and an unexplained facial injury went unreported. This family moved elsewhere and saw immediate improvement.

Praised for
  • warm, welcoming environment
  • caring, attentive educators
  • clean, well-maintained facility
  • responsive family communication
  • engaging play and learning activities
Watch-outs
  • management dismissive of child's emotional needs
  • staff directed to limit comforting and holding
warm-environmentcaring-educatorsclean-facilityresponsive-managementconvenient-locationunsafe-supervision
Best for: Families seeking a warm, community-focused centre where children settle quickly and parents receive regular updates.
Think twice if: Recent parents reported concerning management practices toward upset infants, including limiting comforting and inadequate response to basic needs.

Strengths

  • Owner-operated focus on family atmosphere
  • Peaceful, traffic-free location with secure parking
  • Clean, thoughtfully designed learning spaces
  • Strong family communication and updates

Worth knowing

  • Owner Ros hand-made welcome blankets for new enrollees
  • Peaceful outdoor area set back from main roads
  • Centre described as family-run under previous director Kareen
  • Recent management change noted as trigger for shift in practices
  • One family reported unexplained facial scratches with no incident report

What reviews say by service

Long Day Care Centres
Mostly praised for warmth and care; one family reported management dismissal of infant's emotional needs and inadequate supervision.
Before & After School Care / OSHC
Family reported positive experience with vacation care program; daughter engaged and settled.

How it compares

  • Rated 4.6 against a 4.69 average across the 111 before & after school care / oshc businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How did this business earn its score?

Our Rubric
Star rating 75
Review volume 47
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
10
4
0
3
0
2
0
1
1

Questions people ask

Is parking available?
Yes, the centre has safe, enclosed parking surrounded by walls right next to the main entrance.
What makes the location special?
The centre is set back from main roads, creating a remarkably quiet outdoor area and reducing traffic exposure for children.
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Every reviewer praises the calm, purposeful Montessori approach and the visible growth children show-confidence, independence, toilet training, language skills. Educators are consistently named and appreciated; manager Charlotte is singled out for responsiveness. Facilities are spotless and thoughtfully arranged. No complaints appear across 20 five-star reviews. Parents highlight how quickly anxious children settle and thrive, the freshly prepared meals, and the genuine investment staff show in each child's individual journey. The centre feels intentional rather than purely custodial, with celebrations, orientation care, and genuine relationship-building setting it apart.

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Last updated 2026-09-05