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Baby Steps Health Centre

Updated 2026-08-05 · 2,217 reviewed · 130 listed · Scored from 128 Google reviews · How we rank ›

4.2(128) 70 composite score See reviews on Google ✓ Google-verified
Long Day Care CentresLearning CenterEducation Center
Baby Steps Health Centre
Services
Long Day Care Centres, Learning Center, Education Center
Reviews
128

What recent reviews say

Baby Steps draws strong loyalty for acupuncture with Kelly Lee, who reviewers credit with managing chronic pain, hormonal shifts, and injury recovery. Families who used pediatric services under Dr Levitt report mixed results: while some felt genuinely cared for, others report dismissive care and missed diagnoses including tongue tie and food allergy in infants. Reception communication about test results is unreliable, and clinic runs chronically late. Pricing concerns emerge alongside questions about whether mixed services (skin removal, acupuncture, adult health) align with a centre marketed for babies and families.

Praised for
  • Acupuncture treatment and Kelly Lee highly valued
  • Dr Levitt and other doctors made families feel safe and cared for
  • Good results for diverse health concerns
Watch-outs
  • Poor communication around time-sensitive results
  • Long wait times
  • Dr Levitt did not physically examine baby, missed diagnoses
  • Staff dismissive and unprofessional, particularly manager Michelle
  • High prices
caring-educatorspoor-communicationwarm-environmentoverpricedresponsive-management
Best for: Families seeking acupuncture or pediatric care from experienced, attentive clinicians.
Think twice if: Physical examination thoroughness and communication about results vary widely. Check whether your chosen provider will examine your child directly before booking.

Strengths

  • Acupuncturist Kelly Lee praised for knowledge and care
  • Dr Levitt and clinicians build trust in some families
  • Diverse service range in one location

Worth knowing

  • Kelly Lee (acupuncturist) mentioned consistently across positive reviews for pain, hormonal, and recovery treatment
  • Dr Leon Levitt (founder) and Dr Levitt noted in both positive and critical pediatric consultations
  • Manager Michelle cited as unprofessional and rude in one detailed complaint
  • One infant missed diagnoses: CMPA, tongue tie, lip tie, and cheek tie at Dr Levitt appointment
  • Reception staff fail to follow up on promised doctor/nurse calls about procedure results

What reviews say by service

Infant & Toddler Nursery Care
Dr Levitt missed physical examination and diagnoses in one case; other pediatric experiences positive but limited in detail.
Learning Center
No review evidence of learning-centre-specific services.
Education Center
No review evidence of education-centre-specific services.

How it compares

  • Rated 4.2 against a 4.6 average across the 105 long day care centres businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 51
Review volume 92
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
99
4
3
3
1
2
2
1
23

Common questions

Does Baby Steps examine babies during consultations?
Not always. One parent reported her baby was not physically examined by Dr Levitt and remained in the pram throughout the appointment, which led to missed diagnoses. Other clinicians have received positive feedback, so this may vary by provider.
How long are wait times?
One reviewer noted the clinic 'always run so late,' suggesting chronic delays.
What is Kelly Lee's specialty?
Acupuncture treatment for chronic pain, hormonal imbalance, recovery after injury and surgery, anxiety, and other health concerns.

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Last updated 2026-08-05